RECAP: Digital Literacy Task Force Convening | June 1, 2021
Updated: Sep 2
Digital Literacy Task Force Objective
Assessing needs and opportunities to provide ongoing culturally relevant and age-appropriate training at scale for underserved communities
The Digital Literacy Task Force held its first meeting on June 1, 2021, and included representatives from multiple sectors interested in resolving the digital divide in the Los Angeles County region. Task force members engaged in a fruitful discussion around priority areas to focus on at future convenings. In addition, all members had the opportunity to provide feedback through discussion, chat-box, or by responding to questions via a jam board. The jam board was a very productive tool and generated more than 90 sticky note comments, suggestions or inquiries.
Here are the key themes from the discussion on digital literacy:
Greatest digital literacy barriers impacting low-income households and small businesses:
Access to devices
Affordable broadband bandwidth
Language barriers and age-appropriate outreach
"Digital Literacy/Skills" connected to tasks aligned with household needs
Dead zone areas
Current approaches working that should be explored to take to scale countywide?
Human-I-T offers free virtual beginner's digital literacy course with wraparound interactive services via phone/social media
Long Beach City CARES Act Digital Inclusion Initiative
Wireless deployments by school districts
Help desk access by transferring long-term device ownership to students/families
City of Los Angeles Aging Department pilot program
Ubiquitous internet access
Cox Digital Academy
Devices as the carrot to increase digital literacy
Partnerships are needed to improve the digital literacy of Los Angeles households?
Libraries and parks
VISTA volunteers from the state
Health care providers
School districts as trusted anchor institutions
Digital Inclusion/Equity training for stakeholders interested in delivering digital literacy/skills train-the-trainer
Service-learning programs that earn educational credit
The suggested breakout subtopic considerations are presented given the initial feedback from task force members:
Culturally responsive training and curriculum development
Marketing/communications – targeted outreach
Assessing, adoption, and scaling in a sustainable manner
The digital literacy task force will meet virtually monthly and includes education, health, nonprofit, education, business, city municipalities, and internet service providers. To learn more, visit: ladeal.org/events.